Diploma in Crisis Management, Reputation and Live Communication
The Diploma in Crisis Management, Reputation and Live Communication is a 100% online professional diploma (450 hours, 36 weeks) for anyone who wants to build a career in crisis management, reputation and live communication. You learn through practical modules and real case studies, guided by tutors with industry experience, and finish with a final project.
New intake every two months · Interest-free payment plans · ESINEV certificate of completion (non-accredited training).
Price:
$3,339.00
General Information
- Level: Professional Diploma
- Mode: Online
- Type: Public Relations
- Duration: 36 weeks
- Hours: 450 hours
- Enrollment period: Open
- Start date:
- Financing: Up to 10 monthly payments
About the Diploma in Crisis Management, Reputation and Live Communication
Career outcomes of the Diploma in Crisis Management, Reputation and Live Communication
The Diploma in Crisis Management, Reputation and Live Communication prepares you to work with confidence on projects related to Crisis Management, Reputation and Live Communication. You will learn to:
- Analyse needs, risks and opportunities.
- Design realistic solutions, plans and procedures.
- Coordinate teams, vendors and resources.
- Define KPIs to measure and improve results.
Content of the Diploma in Crisis Management, Reputation and Live Communication
450-hour program over 36 weeks, 100% online. The curriculum combines technical knowledge, tools and hands-on practice in Crisis Management, Reputation and Live Communication.
Module 1: Foundations and industry context
Key concepts, terminology and current trends in Crisis Management, Reputation and Live Communication, and how they apply to different types of events in the Australian market.
Module 2: Needs analysis, audiences and data
How to diagnose requirements, understand attendees and stakeholders, and use data to make better decisions.
Module 3: Designing solutions and experiences
Building proposals and attendee experiences that meet objectives, budget and brand standards.
Module 4: Operational planning, budgeting and resources
Turning ideas into executable plans: timelines, budgets, staffing and logistics.
Module 5: Tools, technology and automation
Digital tools, platforms and AI that streamline Crisis Management, Reputation and Live Communication workflows.
Module 6: Team and vendor coordination
Working with internal teams, contractors and vendors: briefs, contracts and follow-up.
Module 7: Risk, quality and compliance
Identifying risks, applying quality standards and meeting legal and regulatory requirements.
Module 8: KPIs, measurement and evaluation
Defining KPIs, collecting data and evaluating results to improve future events.
Final project
A complete Crisis Management, Reputation and Live Communication project for a real or simulated event: diagnosis, objectives, plan, budget, risks, KPIs and conclusions.
