Professional Certificate in International Protocol for Hostesses
The Professional Certificate in International Protocol for Hostesses is a 100% online professional certificate (450 hours, 36 weeks) for anyone who wants to build a career in international protocol for hostesses. You learn through practical modules and real case studies, guided by tutors with industry experience, and finish with a final project.
New intake every two months · Interest-free payment plans · ESINEV certificate of completion (non-accredited training).
Overview
This professional certificate is designed to train hostesses in the international standards and protocols necessary to play a prominent role in events and situations of high etiquette and protocol. Participants will learn the protocol rules and procedures that are essential in international and high-level environments.
Studying from Australia
This programme is delivered 100% online in English, so you can study from anywhere in Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide or Auckland — and fit your learning around work. The skills covered apply directly to events across Australia, from conferences and exhibitions to weddings and festivals. Fees are shown in Australian dollars (AUD) and can be spread with interest-free instalments.
About your certificate
ESINEV programmes are non-degree professional training delivered 100% online. On completion you receive an ESINEV certificate of completion. ESINEV is a private online training provider: this programme is not an Australian degree or AQF qualification, and is not accredited by TEQSA or ASQA.
Your learning path
Curriculum
A 450-hour program, organized in 8 modules, that prepares event hosts to work confidently at events governed by international protocol.
Submodule 1.1. Protocol, ceremonial and etiquette
Distinguish the concepts of protocol, ceremonial, etiquette and courtesy.
Submodule 1.2. Origins of modern diplomatic protocol
Learn about the Congress of Vienna and the 1961 Vienna Convention.
Submodule 1.3. Official, business and social protocol
Distinguish the spheres of protocol and the rules that apply to each.
Submodule 1.4. The host's role at international events
Define protocol support duties for delegations and dignitaries.
Submodule 1.5. International organizations and their events
Understand how summits and meetings of multilateral organizations work.
Submodule 1.6. Protocol terminology in English and French
Use basic protocol vocabulary in the working languages.
Submodule 1.7. Reference sources and manuals
Consult protocol guides and each country's official regulations.
Submodule 2.1. Principles of precedence
Apply the criteria of hierarchy, seniority and hosting.
Submodule 2.2. Precedence among states
Order delegations alphabetically, by seniority or according to the host's criteria.
Submodule 2.3. Order of national dignitaries
Understand the logic behind official precedence regulations.
Submodule 2.4. International forms of address and titles
Correctly use Excellency, Highness, Honorable and equivalent titles.
Submodule 2.5. The diplomatic corps and its dean
Understand the order of ambassadors and the role of the dean.
Submodule 2.6. Precedence in the business sphere
Order executives and partners at international corporate events.
Submodule 2.7. Resolving precedence conflicts
Resolve complex cases involving dignitaries of different rank and origin.
Submodule 3.1. Ordering flags
Position flags according to number, the host's presence and alphabetical order.
Submodule 3.2. Flagpoles, sizes and presentation
Apply criteria for the height, size and condition of flags.
Submodule 3.3. Flags on tables and official vehicles
Position table and vehicle flags according to protocol rules.
Submodule 3.4. National anthems at ceremonies
Manage the order of anthems and conduct while they are played.
Submodule 3.5. Institutional symbols and coats of arms
Respect the correct use of official logos, coats of arms and emblems.
Submodule 3.6. Flags of international organizations
Display EU, UN or other organizations' flags alongside national flags.
Submodule 3.7. Common mistakes with symbols
Identify frequent errors that lead to diplomatic incidents.
Submodule 4.1. Hofstede's cultural dimensions
Use cultural models to anticipate how delegations will behave.
Submodule 4.2. Greetings and introductions by region
Use appropriate greetings in Asia, the Middle East, Europe, the Americas and Africa.
Submodule 4.3. Food and dietary restrictions
Cater for halal, kosher, vegetarian and allergy requirements in food services.
Submodule 4.4. Religion and the calendar at events
Take into account religious holidays, prayer times and sensitivities.
Submodule 4.5. Protocol gifts
Learn the customs and limits around giving and receiving gifts.
Submodule 4.6. Intercultural non-verbal communication
Avoid gestures with offensive meanings in other cultures.
Submodule 4.7. International dress codes
Interpret dress codes such as white tie, black tie, lounge suit and national dress.
Submodule 5.1. Airport and VIP lounge reception
Coordinate arrivals, airport protocol and delegation transfers.
Submodule 5.2. Motorcade and vehicle order
Organize the order of vehicles and seating on official journeys.
Submodule 5.3. Delegation accommodation and hospitality
Manage check-in, information and assistance at official hotels.
Submodule 5.4. Escorting dignitaries around the venue
Guide dignitaries along set routes and to set timings.
Submodule 5.5. Coordination with security and close protection
Work with security teams without interfering with their protocols.
Submodule 5.6. Looking after spouses and partner programs
Assist with parallel programs for dignitaries' partners.
Submodule 5.7. Communicating with interpreters
Coordinate work with interpreters at meetings and receptions.
Submodule 6.1. Head tables and tables of honor
Arrange head tables according to precedence and the number of dignitaries.
Submodule 6.2. Seating at official banquets
Prepare table plans using the French and English systems.
Submodule 6.3. Signing of agreements
Prepare the table, documents and positions for a signing ceremony.
Submodule 6.4. Family photo at summits
Arrange dignitaries for the official photograph.
Submodule 6.5. Presenting decorations and awards
Assist in running recognition ceremonies.
Submodule 6.6. Service at receptions and cocktail events
Work at standing receptions, managing flows and official greetings.
Submodule 6.7. Running order and protocol script
Follow a timed running order and communicate changes in real time.
Submodule 7.1. Confidentiality in diplomatic settings
Protect sensitive information about official agendas and movements.
Submodule 7.2. Accreditation and security zones
Control tiered access at events attended by dignitaries.
Submodule 7.3. Protocol incidents and how to resolve them
Act discreetly in the event of errors in precedence or symbols.
Submodule 7.4. Emergencies involving dignitaries
Learn the role of support staff in evacuating dignitaries.
Submodule 7.5. Managing the media
Guide accredited press and enforce access areas and times.
Submodule 7.6. Delegation data protection
Handle participants' personal data in compliance with current regulations.
Submodule 7.7. Sustainability at official events
Apply impact reduction criteria at summits and meetings.
Submodule 8.1. Analysis of real summit cases
Study the protocol organization of summits and official visits.
Submodule 8.2. Writing a service manual
Write a host procedures manual for an international event.
Submodule 8.3. Delegation reception simulation
Carry out a delegation arrival with greetings, transfer and seating.
Submodule 8.4. Official banquet simulation
Practice seating guests and serving at a banquet with a seating plan.
Submodule 8.5. Event protocol checklist
Build checklists for flags, tables and precedence.
Submodule 8.6. Coordination with the head of protocol
Practice communicating with the event's protocol manager.
Submodule 8.7. Final evaluation and feedback
Review performance in the simulations and define improvements.
Design the host team operation for an international summit, including precedence, flags, seating, escorting delegations and a service manual.
How you learn
Virtual campus available 24/7 on any device.
Personal follow-up and feedback on your work.
Flexible schedule that fits around your job.
Apply what you learn to a real events case.
Nearby You will get the support of our highly trained teachers, who will expedite your academic development, as well as the guidance of a backup mentor to assist you in achieving your goals.
Practical Our academic virtual space will be your main educational platform, where you will find all the programs you will take. In addition, you will have access to the electronic library, an online society to interact with other trainees and support accessible at all times.
Career paths
Admissions
- Request information
Leave your details and an adviser will contact you.
- Guidance call
We review your profile and career goals.
- Enrolment and access
Secure your place and get access to the campus.
Subsequently, an advisory meeting will be scheduled focused on answering your questions. questions and clarify any uncertainties you may have.
Finally, a second call will be held in which all your concerns will be resolved and you will receive personalized guidance regarding everything you require.
Documentation If the program fits you, proceed to apply for your candidacy by sending the specific documentation to your personal advisor. If the project is to your liking, continue with the application for your candidacy , sending us the following documentation.
• Admission form
• Photocopy of your ID
• Curriculum vitae
• Previous studies
• Letter recommendation (optional)
Requirements to study Formalization of the place reservation through our different payment methods
• Direct debit.
• Credit card.
• Virtual payment.
Fees & payment
Indicative instalment. Please confirm payment terms with the admissions team.
At Esinev Education in collaboration with ISEIE Innovation School, we are dedicated to ensuring your future by offering you a wide range of scholarships and financial aid so that you can receive the best education without obstacles. Our scholarships and grants are available to everyone, regardless of your profile, as we have various options to adapt to your personal circumstances. Explore all the information about our scholarships and aid, and choose the one that best suits your needs to ensure your academic training.
Academic excellence The scholarship for Students with an outstanding academic record is awarded to those students who have demonstrated outstanding performance in their studies. This scholarship recognises and rewards the effort, dedication and academic achievements of outstanding students.
Scholarship for people over 45 The scholarship for People over 45 is a unique opportunity designed specifically for people who want to resume their higher studies after having passed a certain stage of their life. This scholarship is aimed at those individuals who, despite not having had the opportunity to obtain a university education at the time, wish to acquire new knowledge and skills to advance their career or explore new professional horizons.
Scholarship for those under 25 The scholarship for young people under 25 is designed to support this specific age group in their pursuit of higher education. This scholarship provides opportunities and financial resources to help young people overcome economic barriers and access quality education. We value the potential and commitment of young people in their academic and professional development, which is why this scholarship is awarded to those who demonstrate outstanding academic performance, as well as strong motivation and dedication to achieve their educational goals. We are committed to supporting talented young people and providing them with the necessary tools so they can make the most of their potential and achieve a successful future.
Woman Leader Scholarship The “Women and Leadership” scholarship is designed to support and empower women who demonstrate strong leadership potential in their fields of study. This scholarship offers the opportunity to receive a quality education and develop leadership skills to help women excel in their careers and challenge gender stereotypes.
Entrepreneurship Scholarships The scholarship is aimed at those people who are working on projects or ventures that seek to generate a positive impact on the world. It is designed to support those individuals committed to making the world a better place through their initiatives.
Large Family The scholarship is specially designed for those students who belong to a large family, recognising and supporting the special circumstances they face in terms of financial resources and family responsibilities.
Self-Employed Scholarship The “Self-Employed Scholarship” is financial aid designed to support entrepreneurs and self-employed workers in their professional development and business growth. This scholarship offers financial support to cover expenses related to the training, advice and resources necessary to strengthen your business skills and competencies.
Job integration scholarship (for unemployed) The job integration scholarship is specifically designed to help unemployed people reintegrate into the labour market. This scholarship provides additional financial support and resources to ease the transition to new employment.
Frequently asked questions
Is this an official degree?
On completion you receive an ESINEV certificate. It is not an official degree; recognition can be assessed depending on the programme you complete and local regulations.
How long is it and how many hours?
Duration: 36 weeks. Study load: 450 hours, designed to fit around your work.
Is it taught online?
Yes. It is 100% online, with a virtual campus, downloadable materials and tutoring from industry professionals.
Can I pay in instalments?
Yes. Payment: 5 months. The admissions team will confirm the terms.
When can I start?
New intakes open every two months. Request information to secure a place in the next one.
Shall we talk about your future in events?
Leave your details and an adviser will walk you through the programme, dates and payment options.
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