Professional Certificate in Protocol and Etiquette at Events
The Professional Certificate in Protocol and Etiquette at Events is a 100% online professional certificate (450 hours, 36 weeks) for anyone who wants to build a career in protocol and etiquette at events. You learn through practical modules and real case studies, guided by tutors with industry experience, and finish with a final project.
New intake every two months · Interest-free payment plans · ESINEV certificate of completion (non-accredited training).
Overview
Our Professional Certificate in Event Protocol and Etiquette is an educational programme that provides you with the essential skills to manage etiquette and protocol at events of diverse nature. This professional certificate focuses on teaching you the rules and practices of protocol and etiquette applicable in social and business contexts, providing you with the necessary tools to coordinate events successfully and elegantly.
Studying from Australia
This programme is delivered 100% online in English, so you can study from anywhere in Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide or Auckland — and fit your learning around work. The skills covered apply directly to events across Australia, from conferences and exhibitions to weddings and festivals. Fees are shown in Australian dollars (AUD) and can be spread with interest-free instalments.
About your certificate
ESINEV programmes are non-degree professional training delivered 100% online. On completion you receive an ESINEV certificate of completion. ESINEV is a private online training provider: this programme is not an Australian degree or AQF qualification, and is not accredited by TEQSA or ASQA.
Your learning path
Curriculum
A 450-hour program providing training in protocol and etiquette applied to corporate, social and institutional events, in 8 modules.
Submodule 1.1. Concepts of protocol, ceremonial and etiquette
Distinguish protocol rules, the ceremonial of an event and rules of courtesy.
Submodule 1.2. History and evolution of protocol
Trace the evolution of protocol from royal courts to today's businesses.
Submodule 1.3. Areas of protocol
Distinguish official, business, social, sports and religious protocol.
Submodule 1.4. Protocol as a communication tool
Use protocol to convey image, values and hierarchy.
Submodule 1.5. Duties of the head of protocol
Define the responsibilities of the protocol manager at an event.
Submodule 1.6. Reference regulations
Learn the applicable regulations on order of precedence and forms of address.
Submodule 1.7. An organization's protocol manual
Analyze the structure of a corporate protocol manual.
Submodule 2.1. Ordering criteria
Apply criteria of hierarchy, position, seniority and courtesy.
Submodule 2.2. Ordering at official events
Rank dignitaries according to the applicable order of precedence.
Submodule 2.3. Ordering at business events
Establish internal precedence at company events.
Submodule 2.4. Presiding tables
Arrange linear and alternating presiding tables with even and odd numbers.
Submodule 2.5. Ceding the chair and hosting
Manage the handover of the presiding role to a higher-ranking dignitary.
Submodule 2.6. Honorific forms of address
Correctly use official, academic and noble forms of address.
Submodule 2.7. Order of speeches
Define the order of speeches from lowest to highest rank.
Submodule 3.1. Designing and writing invitations
Write formal invitations with the correct wording and details.
Submodule 3.2. Compliments cards, cards and formal correspondence
Use formal correspondence formats when managing the event.
Submodule 3.3. Guest lists and confirmations
Manage RSVPs, plus-ones and last-minute cancellations.
Submodule 3.4. Dress codes on the invitation
Specify and apply dress codes according to the type of event.
Submodule 3.5. Script and run of show
Prepare the run of show with timings, owners and movements.
Submodule 3.6. Press releases and event communication
Coordinate institutional communication before and after the event.
Submodule 3.7. Digital invitations and online registration
Manage electronic invitations and digital accreditation.
Submodule 4.1. Greetings, introductions and farewells
Apply rules for greetings and introductions in formal settings.
Submodule 4.2. Personal image and attire
Choose appropriate attire according to the time of day and formality of the event.
Submodule 4.3. Table etiquette
Learn the use of cutlery, service and conversation at the table.
Submodule 4.4. Business meeting etiquette
Practice punctuality, speaking order and courtesy in meetings.
Submodule 4.5. Netiquette and digital communication
Apply rules of courtesy in email, social media and video calls.
Submodule 4.6. Corporate gifts
Select and present institutional gifts with judgment and ethics.
Submodule 4.7. Basic intercultural etiquette
Adapt behavior to guests from other cultures.
Submodule 5.1. Table types and their head
Choose an imperial, round or U-shaped table according to the event.
Submodule 5.2. French and English seating systems
Seat hosts and guests according to the chosen system.
Submodule 5.3. Table plan and seating
Prepare table plans with place cards and signage.
Submodule 5.4. Menus, menu cards and service
Design menu cards and coordinate service with the caterer.
Submodule 5.5. Toasts and after-dinner speeches
Organize the timing and order of toasts and speeches.
Submodule 5.6. Cocktails and standing receptions
Manage receptions with flows, greetings and timings.
Submodule 5.7. Weddings and social celebrations
Apply social protocol rules at weddings and anniversaries.
Submodule 6.1. Use of flags at events
Arrange official and corporate flags according to the regulations.
Submodule 6.2. Anthems and solemn moments
Manage anthems and tributes at public events.
Submodule 6.3. Openings and company presentations
Plan the protocol for openings and launches.
Submodule 6.4. Shareholder meetings and corporate events
Apply protocol at general meetings, anniversaries and award ceremonies.
Submodule 6.5. Visits by dignitaries to the company
Organize the welcome, tour and send-off of dignitaries.
Submodule 6.6. Signing agreements
Prepare the signing table and the positioning of signatories.
Submodule 6.7. Visual identity at the event
Integrate brand, staging and protocol consistently.
Submodule 7.1. Common protocol contingencies
Resolve absences, substitutions and precedence conflicts.
Submodule 7.2. Coordination with security and close protection
Integrate security requirements into the event design.
Submodule 7.3. Accessibility and inclusion in protocol
Ensure accessible seating and routes for everyone.
Submodule 7.4. Guest data protection
Handle guest lists and images in line with the regulations.
Submodule 7.5. Sustainable protocol
Reduce paper, flowers and waste without losing solemnity.
Submodule 7.6. Media at events
Manage press areas, timings and accreditation.
Submodule 7.7. Event evaluation
Measure results and gather lessons learned after the event.
Submodule 8.1. Analyzing the brief
Define the objectives, guests and protocol requirements of an event.
Submodule 8.2. Ordering guests and the presiding table
Prepare the order of precedence and the presiding table for the event.
Submodule 8.3. Space design and signage
Plan the setup, seating and signage of the venue.
Submodule 8.4. Complete run of show
Write the minute-by-minute script with all movements.
Submodule 8.5. Banquet table plan
Design the seating plan using the appropriate system.
Submodule 8.6. Protocol contingency plan
Anticipate contingencies and define a response for each one.
Submodule 8.7. Presenting and defending the project
Present the complete protocol plan to the tutor.
Design of the complete protocol plan for an institutional or business event, with order of precedence, presiding table, run of show, table plan and contingencies.
How you learn
Virtual campus available 24/7 on any device.
Personal follow-up and feedback on your work.
Flexible schedule that fits around your job.
Apply what you learn to a real events case.
Nearby You will get the support of our highly trained teachers, who will expedite your academic development, as well as the guidance of a backup mentor to assist you in achieving your goals.
Practical Our academic virtual space will be your main educational platform, where you will find all the programs you will take. In addition, you will have access to the electronic library, an online society to interact with other trainees and support accessible at all times.
Career paths
• Event planning companies
• Corporate protocol departments
• Government institutions
• Non-profit organisations
"
Admissions
- Request information
Leave your details and an adviser will contact you.
- Guidance call
We review your profile and career goals.
- Enrolment and access
Secure your place and get access to the campus.
Fees & payment
Indicative instalment. Please confirm payment terms with the admissions team.
At Esinev Education in collaboration with ISEIE Innovation School, we are dedicated to ensuring your future by offering you a wide range of scholarships and financial aid so that you can receive the best education without obstacles. Our scholarships and grants are available to everyone, regardless of your profile, as we have various options to adapt to your personal circumstances. Explore all the information about our scholarships and aid, and choose the one that best suits your needs to ensure your academic training.
Academic excellence The scholarship for Students with an outstanding academic record is awarded to those students who have demonstrated outstanding performance in their studies. This scholarship recognises and rewards the effort, dedication and academic achievements of outstanding students.
Scholarship for people over 45 The scholarship for People over 45 is a unique opportunity designed specifically for people who want to resume their higher studies after having passed a certain stage of their life. This scholarship is aimed at those individuals who, despite not having had the opportunity to obtain a university education at the time, wish to acquire new knowledge and skills to advance their career or explore new professional horizons.
Scholarship for those under 25 The scholarship for young people under 25 is designed to support this specific age group in their pursuit of higher education. This scholarship provides opportunities and financial resources to help young people overcome economic barriers and access quality education. We value the potential and commitment of young people in their academic and professional development, which is why this scholarship is awarded to those who demonstrate outstanding academic performance, as well as strong motivation and dedication to achieve their educational goals. We are committed to supporting talented young people and providing them with the necessary tools so they can make the most of their potential and achieve a successful future.
Woman Leader Scholarship The “Women and Leadership” scholarship is designed to support and empower women who demonstrate strong leadership potential in their fields of study. This scholarship offers the opportunity to receive a quality education and develop leadership skills to help women excel in their careers and challenge gender stereotypes.
Entrepreneurship Scholarships The scholarship is aimed at those people who are working on projects or ventures that seek to generate a positive impact on the world. It is designed to support those individuals committed to making the world a better place through their initiatives.
Large Family The scholarship is specially designed for those students who belong to a large family, recognising and supporting the special circumstances they face in terms of financial resources and family responsibilities.
Self-Employed Scholarship The “Self-Employed Scholarship” is financial aid designed to support entrepreneurs and self-employed workers in their professional development and business growth. This scholarship offers financial support to cover expenses related to the training, advice and resources necessary to strengthen your business skills and competencies.
Job integration scholarship (for unemployed) The job integration scholarship is specifically designed to help unemployed people reintegrate into the labour market. This scholarship provides additional financial support and resources to ease the transition to new employment.
Frequently asked questions
Is this an official degree?
On completion you receive an ESINEV certificate. It is not an official degree; recognition can be assessed depending on the programme you complete and local regulations.
How long is it and how many hours?
Duration: 36 weeks. Study load: 450 hours, designed to fit around your work.
Is it taught online?
Yes. It is 100% online, with a virtual campus, downloadable materials and tutoring from industry professionals.
Can I pay in instalments?
Yes. Payment: 5 months. The admissions team will confirm the terms.
When can I start?
New intakes open every two months. Request information to secure a place in the next one.
Shall we talk about your future in events?
Leave your details and an adviser will walk you through the programme, dates and payment options.
WhatsApp
